Confirm before you escalate
- The status still says in progress, not rejected.
- The clock Meta showed on the notice has passed.
- Legal name, address and registration number still match the documents.
- No separate identity or payment notice sits on another asset.
How to escalate
- Screenshot the in-progress status and the date you submitted.
- Open Business Support Home and the help option on the verification notice.
- Ask for an update on this submission, not a brand-new file dump.
- Keep admins and payment methods stable while you wait.
If the status flips to rejected
Read the reason, fix the mismatch, then upload once. See business verification rejected after re-uploading the same documents.
Official sources
- Verifying your business in Meta Business Suite (Meta Business Help Center)
- Meta Business Support Home
- Request a review if you are restricted from advertising (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.