Questions, answered.
Short answers. Each links to the full guide.
YOUR QUESTIONS
Frequently asked questions
What does a disabled ad account mean?
Meta switched the account off, usually after an ad, payment or access signal. The plain meaning is here.
How long does a review take?
Meta sets the time and it varies. We do not promise a date. See how long reviews usually take.
Is there a Meta ad ban wave right now?
Users report clusters, but Meta has not confirmed a wave. The dated explainer separates what is confirmed from what is reported.
What should I do first?
Screenshot the notice, find the affected asset and check payment and security. The first day checklist has the order.
Can I make a new ad account?
A new account is not a fix, and one linked to a disabled account can be limited too. See this guide.
Do you need my login?
No. Never share a password or a login code with anyone.
Who makes the final decision?
Meta. We prepare the appeal. We do not control the outcome.
Do you help with other kinds of accounts?
No. We only work on Meta ad account recovery through Meta’s own routes.
Want help with your ad account?
Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.