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Page restricted from advertising but ad account still open

Account Quality can show a Page restricted from advertising while the ad account still looks open in Ads Manager. That is a layer mismatch, not a green light to keep boosting. Ads tied to that Page can fail or stay limited until the Page notice is handled. Map each notice to its asset, then request a review on the Page if Meta offers one.

By the Ads Account Recovery team · Published · Last updated

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Why Ads Manager looks fine

Steps

  1. Open Account Quality and list Page, ad account and profile notices separately.
  2. Screenshot the Page restriction wording and date.
  3. Fix anything the Page notice names, such as content or access issues you control.
  4. Use Request review on the Page when the button is there.
  5. Do not assume the open ad account means the Page limit is a glitch.

If both Page and ad account are limited

Treat each review on its own asset. See restricted from advertising vs disabled ad account.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I switch the campaign to another Page?

Only if that Page can advertise and the profile is not restricted from advertising.

Is this the same as a disabled ad account?

No. The ad account may still be open. The Page notice is separate.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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