adsaccountrecovery.

What does “ad account restricted” mean?

It means Meta has limited what the ad account can do, often blocking new ads or spending until something is resolved. The notice should say why. It may ask for a verification, a payment fix or a review. Meta makes the final decision.

By the Ads Account Recovery team · Published · Last updated

Want help with this? Message us on WhatsApp

What can be blocked

The notice lists what applies to your account.

Common triggers

First step

Open Business Support Home and read the restriction text. Our guide on disabled, restricted and limited shows how to tell them apart.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can restrictions be removed?

Some can, when the cause is resolved. Meta decides.

Do restrictions affect my Page?

They can, if the Page is the asset named. Check each asset.

Is restricted better than disabled?

It is a different status. The next step depends on the notice.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email