Why Instagram is affected
Instagram ads and boosts bill and deliver through an ad account. A restriction on that account affects every placement.
Check both assets
- The ad account status in Business Support Home.
- The Instagram professional account status.
- The Page connected to it.
What to do
Resolve the ad account restriction named in the notice. If the Instagram account itself is disabled, that is a separate route.
Official sources
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.