Do this now
- Open Account Quality and read which asset is restricted.
- Request a review if the button is there.
- Check the profile is your real name with two-factor on.
- Check the payment method is in your or the business's name.
- Wait for the answer before creating anything else.
What to write
"I created ad account [ID] on [date] for [business]. It was disabled before any ads ran. The payment method and profile are in [name]."
Deadlines
- No fixed review window is published.
What to avoid
- Creating a second ad account the same day.
- Using someone else's card.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- About advertising restrictions (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.