Do this now
- Screenshot the notice and the reason shown.
- Export campaign reports for the full life of the account.
- Open Account Quality and request a review if the option is there.
- Move urgent announcements to email, your site and organic posts.
- Do not touch the campaigns while the review is open.
What to write
"Ad account [ID] was disabled on [date] while running [campaign] for [product]. We believe the ads follow the Advertising Standards. Landing page: [URL]."
Deadlines
- If the notice gives a date to respond by, act before it.
What to avoid
- Duplicating the campaign in another ad account.
- Deleting ads to hide them before the review.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- Troubleshoot a disabled or restricted account (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.