Meta ad account disabled in Australia or Canada

The route is the same as anywhere: Account Quality, the reason, fixes, then one review request. Have your ABN or Canadian business number ready, because verification often asks for it, and make sure the portfolio address matches your registration.

By the Ads Account Recovery team · Published 2 November 2026 · Last updated 2 November 2026

Want help with this? Message us on WhatsApp

Steps

Open Account Quality.
Read the reason on the disabled ad account.
Fix payment and flagged ads.
Match the portfolio details to your ABN or business number registration.
Request a review.

Documents that help

ABN lookup record or ASIC extract (Australia).
Business number confirmation or provincial registration (Canada).
A utility bill or bank statement in the business name.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Does GST or HST matter?

Only that the billing details match the business; mismatches can slow verification.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email us