Today
- Screenshot the notice in Account Quality and note the ad account ID.
- Request a review if the button is offered on the ad account, the business portfolio or your profile.
- Export reports and audience rules so the sale can be rebuilt later.
- Check Billing and payments for any failed charge and settle it with a payment method in the business's name.
The days before the sale
- Send the offer to your email and SMS lists early.
- Put the sale on your homepage and in organic posts.
- Brief customer service on where people can find the offer.
- Keep one person checking Account Quality once a day, not every hour.
If the account comes back mid-week
- Check that billing is clear before turning anything on.
- Restart one campaign at a lower budget first.
- Avoid large budget jumps on the first day back.
What not to do
- Opening new ad accounts or portfolios to get around the restriction.
- Running the sale through a borrowed or rented ad account.
- Paying anyone who says they can push the review through before a date.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- Fix a failed payment issue on Meta (Meta Business Help Center)
- About Meta Business Support Home (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.