My ad account is hacked and money is being spent right now

Stop the spend first. If you can still get in, pause every campaign you did not create, remove unknown people and remove your payment method. Then call your bank to block the card and dispute the charges. Then report the activity to Meta.

By the Ads Account Recovery team · Published 30 October 2026 · Last updated 30 October 2026

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Do this now

Pause unknown campaigns in Ads Manager.
Remove unknown people and partners in Business settings.
Remove the payment method.
Call your bank.
Report the hack through Meta's hacked help.

What to write

To the bank: "Charges from Meta ads on [date] were not made by me. Please block the card."

Deadlines

Call the bank today. Dispute windows vary.

What to avoid

Paying recovery services.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I get the spend back?

Meta and your bank each decide. Report it to both.

Can I lower the spending limit?

Yes, in Payment settings.

Who decides?

Meta makes the final decision.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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