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Business portfolio hit its limit of ad accounts

A business portfolio can hold only a limited number of ad accounts, and the limit can depend on the portfolio's history and verification. If you cannot add another account, check what is already inside and whether any can be removed or archived.

By the Ads Account Recovery team · Published · Last updated

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What to check

Options

  1. Remove accounts you no longer use if the portfolio allows it.
  2. Complete verification if it is offered.
  3. Ask yourself whether you need another account at all.

Avoid

Do not open many accounts at once. A burst of new accounts can look like abuse.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Does the limit grow?

It can with verification and clean history. Meta sets it.

Do disabled accounts count?

They may. Check your own list.

Can I use a second portfolio?

Only a real separate business should have its own portfolio.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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