Common reasons
- A restriction on the portfolio.
- Verification not complete.
- Reached the limit of ad accounts.
- An admin with an active restriction.
What to try
- Read the notice.
- Complete requested verification.
- Remove unused ad accounts if you are at the limit.
- Use an admin in good standing.
What not to do
Do not create many portfolios to get around the block.
Official sources
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.