adsaccountrecovery.

Business Manager disabled for suspicious activity

A portfolio disabled for suspicious activity usually follows unusual logins, new admins or payment changes. Secure every admin profile first, then request a review from Account Quality and describe what changed recently, in plain words.

By the Ads Account Recovery team · Published · Last updated

Want help with this? Message us on WhatsApp

Do this now

  1. Every admin changes their password and turns on two-factor.
  2. Check login activity on each admin profile.
  3. In Business settings, remove unknown people, partners and apps.
  4. Open Account Quality and request a review on the portfolio.
  5. Keep notes of what you changed and when.

What to write

"Portfolio [ID] was disabled for suspicious activity on [date]. On [date] we [added an admin / changed payment / logged in from a new country]. All admins now use two-factor and unknown access is removed."

Deadlines

What to avoid

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Was I hacked?

Not always. Check login activity and unknown admins.

Does a new admin help?

No. Keep access stable.

Who decides?

Meta makes the final decision.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email