Do this now
- Open Account Quality and select your profile.
- Read the reason and request a review.
- Check whether other admins are unaffected.
- A colleague with their own access can run the business's ads meanwhile.
- Turn on two-factor on your profile.
What to write
"My profile was restricted from advertising on [date]. I run ads for [business]. I believe this was in error and can confirm my identity."
Deadlines
- Follow any date shown on the notice.
What to avoid
- Creating a second profile to advertise.
- Lending your login to others.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- About advertising restrictions (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.