Do this now
- Confirm you have full control of the asset in Business settings.
- Open Account Quality and click the restricted item to see its details.
- Look for a status such as In review or a past decision.
- Check the profile and portfolio entries too.
- Screenshot everything before you contact Meta support.
What to write
If you contact support: "Account Quality shows [asset ID] restricted for [reason] with no review option. I have full control. Can you confirm the status?"
Deadlines
- Meta does not publish one review window for every restriction.
What to avoid
- Asking several admins to file the same review.
- Creating new assets to get a fresh button.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- About advertising restrictions (Meta Business Help Center)
- About business portfolio and business asset permissions (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.