Is final always the end?

If Meta still offers a review on that asset, you can use it. If no review is offered, focus on access, billing records and any separate notice.

Can profile and ad account both be limited?

Yes. Treat each notice on its own asset.

Advertising restriction labeled final with a zero balance

A notice that says the decision is final, even when the ad account balance shows zero, is not proof that Meta picked the wrong asset. Open Account Quality and check which layer is limited: your profile, the ad account, a Page, or the business portfolio. Request a review only where Meta still offers one. A zero balance does not clear a restriction by itself.

By the Ads Account Recovery team · Published 5 November 2026 · Last updated 5 November 2026

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Check each layer

Layer	What to look for
Profile	Restricted from advertising
Ad account	Restricted, limited or disabled
Page	Restricted from advertising or Page notice
Business portfolio	Portfolio-level limit or verification block

Steps

Screenshot every Account Quality and Business Support Home entry with the date.
Note which asset each final or restricted line names.
Fix anything you can still edit on that asset, such as a payment or verification item.
Use Request review only on an asset that still shows the button.
Do not open a new ad account from the same restricted profile to work around it.

Why zero balance misleads people

Enforcement can follow people, payment methods and past ads, not only live spend.
A final label can sit on the profile while the ad account still looks open.
Clearing a balance does not remove a policy or integrity restriction.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.