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Ad account restricted and there is no review option

Some restrictions come without a review button. That usually means the restriction clears by completing a step, or that the decision is final. Check the notice for a required action and make sure you are the right admin before you assume the door is shut.

By the Ads Account Recovery team · Published · Last updated

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Look for the required action

Check for a request to verify identity, confirm payer details, add a payment method or secure your profile. Completing it can lift the restriction.

Check your role

Only some roles see the review option. Ask the owner of the business portfolio to look.

If it is final

Do not try to get around it. Read the notice for the stated route and keep copies of everything. We can look at it with you.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Why is there no button?

A role issue, a required action or a final decision are the usual causes.

Can support add the button?

Use the support options Meta shows. It may not be possible.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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