Steps
- Open Billing and payments for the ad account.
- Go to the business information or tax section.
- Enter the VAT number with the country prefix.
- Make sure the business name and address match the VAT record.
- Save, then check the next invoice.
Common problems
- VAT number entered without the country code.
- Business name on the account differs from the VAT record.
- Country of the ad account set to a different country than the VAT registration.
Country and currency
Ad account country and currency are hard to change later. If they are wrong, a new ad account in the right country is often simpler than editing the old one.
Official sources
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.