“Your ad account was disabled for violating our policies”

This notice says the account broke an advertising rule. It often links to the policy it relates to. Read the named policy, check recent ads and landing pages against it and request a review once if you think the decision was wrong.

By the Ads Account Recovery team · Published 29 October 2026 · Last updated 29 October 2026

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What it points to

A policy decision on the account, not a payment or access issue.

Check these

The policy named in the notice.
Recent ads, images and landing pages.
Claims in the text, such as health or income.
Whether the review option is offered.

In the review

State what the ads were and why they follow the policy. Keep it short and calm.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can it be a mistake?

Sometimes. Meta says automatic checks can be wrong.

Do I lose my Page?

Not by default. Check each asset.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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