adsaccountrecovery.

Ads stopped delivering but there is no notice

If delivery stops and there is no notice, check payment, the ad status, the learning phase and any account or Page restriction. A technical issue on Meta’s side can also pause delivery, so look at Meta’s status pages before you change settings.

By the Ads Account Recovery team · Published · Last updated

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Check in order

  1. Billing and spend limits.
  2. Campaign and ad status.
  3. Business Support Home for hidden notices.
  4. Page and Instagram status.
  5. Meta’s status page.

Avoid panic edits

Large edits can restart learning. Change one thing at a time.

If nothing explains it

Wait a short time, then contact support through the option in Ads Manager.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Is it always a ban?

No. Billing and settings are more common.

Could it be a Meta bug?

Sometimes. See the news hub for dated examples.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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