“We restricted your ad account to protect your account”

This wording suggests a security or risk concern, such as an unusual login or a possible compromise. Secure every admin profile, change passwords, turn on two-factor authentication and complete any security check before you request a review.

By the Ads Account Recovery team · Published 29 October 2026 · Last updated 29 October 2026

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What it points to

A protective step, not necessarily a policy violation.

Do this first

Change passwords on the admin profiles.
Turn on two-factor authentication.
Remove unknown admins and apps.
Complete any check shown.

Then

Request a review if one is offered. Say what you secured.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Was I hacked?

Not always. Check recent logins and added people.

Can I run ads meanwhile?

Usually not on the restricted asset.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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