adsaccountrecovery.

“Your ad account is temporarily restricted” while under review

This kind of notice means a review is in progress or a check is pending, and ads are paused until it ends. Read the wording for a next step, such as verifying identity or paying a balance, because some steps clear the restriction without a full appeal.

By the Ads Account Recovery team · Published · Last updated

Want help with this? Message us on WhatsApp

What the notice usually contains

What to do

  1. Screenshot the whole notice.
  2. Complete any step shown on it.
  3. Check Account Quality for more detail.
  4. If there is no next step, wait before sending new requests.

What waiting looks like

Meta does not publish a fixed review time. Write down the date of the notice and check back, rather than sending repeated requests.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I run ads during the review?

Usually not on the affected account.

Is this the same as disabled?

No. A temporary restriction means you may be able to continue after a step. See how to tell disabled from restricted.

Who should I contact?

Use the help options on the notice itself.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email