It can be, but check roles and the open asset first.

Can another admin see the button?

Yes, roles differ. Ask the admin who owns the business portfolio.

Request review button missing on a disabled ad account

The review option may be missing because you are not an admin of the right asset, the request is closed, the wrong asset is open or the decision is final. Check each in turn before you assume it is a bug. Meta decides whether a review is offered.

By the Ads Account Recovery team · Published 29 October 2026 · Last updated 29 October 2026

Check these first

Log in as the person with full control of the business portfolio.
Open the exact asset named in the notice, not a different one.
Try another browser or clear the cache.
Look for a link inside the notice itself.
Check Business Support Home for an open request.

When the option is gone for good

Meta may show “decision is final” or no button. Then the route is limited. Do not send repeat requests. Describe the problem in a note instead.

What to send us

A screenshot of the page with the button missing, the notice text and the ad account ID.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.