Where reasons hide
- Business Support Home, under the affected asset.
- Account Quality, under account issues.
- The email and notifications sent to admins.
Build a short timeline
Write four lines: when it started, what ran, what changed, what you fixed. Keep it factual. It is useful in the review note and for anyone you ask for help.
Do not guess a policy
Naming the wrong rule can confuse the review. Describe what happened and let Meta point to the rule.
Official sources
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.