Routes in order
- Request a review in Account Quality.
- Save the notice and any statement of reasons Meta shows.
- Use Meta's internal complaint option if it appears.
- For eligible decisions, consider a certified out-of-court dispute settlement body.
- Keep all dates and reference numbers in one log.
What to include
- Your business details and ad account ID.
- What you advertise and where it is sold.
- What you have checked or changed.
Limits
Not every advertising decision is covered the same way. Read the notice for the options it lists.
Official sources
- Request a review if you are restricted from advertising (Meta Business Help Center)
- Troubleshoot a disabled or restricted account (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.