Compare the recovery choices.
A disabled Meta ad account is switched off. A restricted one is limited. Neither word means someone outside Meta can turn it back on. Start with the notice, then pick the page that matches it.
COMPARE
What these pages compare
The pages below put two real choices next to each other. They use Meta’s own names for the screens. They do not score other services and they do not quote a success rate, because this site does not have one to publish.
Disabled versus restricted: which Meta ad account notice you have
A disabled Meta ad account is switched off. A restricted one is limited. How to tell them apart from the notice and what to do next.
COMPAREBusiness Support Home, Account Quality and the email: where to read a Meta notice
Business Support Home, Account Quality and the email from Meta do different jobs. Use the screen that matches the asset in the notice.
COMPAREFix a Meta ad account yourself or ask Ads Account Recovery
Doing it yourself fits when the notice is clear and the button is there. Help fits when the asset, the reason or the review option is unclear. Neither changes who decides.
YOUR QUESTIONS
Frequently asked questions
Where do I read the notice?
Business Support Home and Account Quality. The screen guide says what each one is for.
Is restricted the same as disabled?
No. See disabled versus restricted.
Want the notice read with you?
Send the notice and the ad account ID on WhatsApp or email. You hear whether a review is the right next step. Never send a password or a login code.
Price by scope
One ad account and one notice is USD 1,000. A business portfolio, or more than one ad account in the same piece of work, is USD 1,500. These prices are not a discount and not a promise that Meta will restore the account.