adsaccountrecovery.

Checklist: ad account disabled for a policy reason

Use this list when the notice cites a policy such as misleading claims or unacceptable business practices. The aim is to find the ad or page that matches the policy, fix it and explain the fix.

By the Ads Account Recovery team · Published · Last updated

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The list

  1. Save the notice with the policy name.
  2. Open the advertising standards page for that policy.
  3. List every live and paused ad and landing page.
  4. Mark the ones that could match the policy.
  5. Fix or remove them.
  6. Write a short review request naming what changed.
  7. Submit once and record the date.

What to write

Plain facts: what the ad said, what you changed and what you check before launch now.

What not to write

Long arguments, other accounts' stories or promises about future spend.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I keep running other ads?

Not on a disabled account.

Should I delete the ads?

Save copies first. Deleting without records leaves nothing to show.

Is one request enough?

Send one clear request, then wait for the reply.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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