Business portfolio verification needed to keep advertising

Meta can require business verification before a portfolio keeps advertising. Use documents that match your legal name and address, check portfolio settings and submit once. If verification is rejected, fix the mismatch first.

By the Ads Account Recovery team · Published 29 October 2026 · Last updated 29 October 2026

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Why Meta asks

To confirm who is behind the advertising.

Prepare

Legal name and address in settings.
A matching document.
A reachable business email and phone.

After submission

Wait for the result. Check for a request for more information.

Official sources

Verifying your business in Meta Business Suite (Meta Business Help Center)

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Does verification unlock the account?

It can help, but it does not mean that.

Can I verify as an individual?

Follow the options shown to you.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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