adsaccountrecovery.

New ad account restricted right after you created it

A new ad account can be restricted straight away if it is linked to a flagged payment method, admin or business, or if setup looks unusual. Check payment details and admin profiles, complete any requested verification and keep setup simple and consistent.

By the Ads Account Recovery team · Published · Last updated

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Simple setup that avoids noise

  1. Use your real business name and details.
  2. Add one payment method you own.
  3. Add only the admins you need.
  4. Start with a small, policy-safe ad.
  5. Complete verification when asked.

If it was restricted at once

Request a review once. Describe the setup in two lines. Do not create more accounts.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Is it because the old account was banned?

It can be, through shared people, payment or business details.

Can I use a new card?

A new card is fine if it is yours. Do not use someone else’s to avoid a link.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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