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Ad account restricted over a special ad category

Ads about credit, employment, housing, social issues, elections or politics must be declared in the matching category. An ad account can be restricted when an ad in one of these areas was not declared or does not follow that category's rules.

By the Ads Account Recovery team · Published · Last updated

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What the categories cover

The exact list is in Meta's advertising standards.

Check

  1. Open the restricted ad and see whether its subject falls in one of the areas above.
  2. Check the category was chosen when the campaign was created.
  3. Read the category rules on targeting: these ads have narrower options.
  4. Fix or pause the ad, then request a review.

In the review

Say which ad was affected, that you have corrected the category or paused it, and what you will check in future. Keep it short.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I edit the category on a live ad?

Often the campaign must be recreated with the right category. Check the options on your own screen.

Does a restriction here affect every ad?

It can. Read the notice for the scope.

Is a blog post about housing in this category?

It can be, if the ad promotes housing. Read the standards for the exact test.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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