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Account Integrity restriction on an ad account

Account Integrity covers Meta’s enforcement on accounts that look unsafe, fake or in breach. An ad account in that area is limited or disabled. Check the notice, secure access, verify details if asked and use the review option once.

By the Ads Account Recovery team · Published · Last updated

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What it covers

Impersonation signals, unusual access, suspected fake profiles and some policy breaches.

What to do

  1. Read the notice and the named asset.
  2. Make sure every admin profile is genuine and secure.
  3. Complete any identity step.
  4. Request a review once.

What not to do

Do not open replacement profiles to continue. It can make the situation worse.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Is this the same as a policy ban?

It is related but can have different causes.

Does it affect Instagram?

It can, if the same business assets are involved.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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