Three different restrictions
| What is restricted | What you see | Where to check |
|---|---|---|
| One ad account | Ad account disabled, ads stopped | Account Quality, under the ad account |
| Your profile, for ads only | Restricted from advertising | Account Quality, under your profile |
| Your whole profile | Cannot log in, or a disabled notice | Facebook login screen |
Check where you stand
- Open Account Quality while logged in to your own profile.
- Look at the ad account, the business portfolio and your profile one by one.
- Write down which ones show a restriction and the reason given.
- Request a review for each restricted asset that offers one.
Keep the profile safe while the ad account is down
- Do not open new ad accounts from the same profile to replace the disabled one.
- Do not log in from many new devices or locations.
- Keep two-factor authentication on.
- Add a second admin to the business portfolio if you are the only one.
Official sources
- About advertising restrictions (Meta Business Help Center)
- Troubleshoot a disabled or restricted account (Meta Business Help Center)
- Request a review if you are restricted from advertising (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.