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Ad account disabled by mistake in Brazil, 23 September 2026

Meta Transparency Center says a campaign ad account in Brazil was disabled for just over an hour on 23 September 2026 after an anti-fraud review misclassified an ad. Meta later called it a mistake. It shows that automated enforcement can be wrong.

By the Ads Account Recovery team · Published · Last updated

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What happened

An anti-fraud check wrongly judged an ad. The account was switched off, then restored. The reported duration was a little over an hour.

What it does and does not show

It shows that automated decisions are not always right. It does not show that your account was disabled in error. Each account has its own facts.

Lesson for advertisers

Keep records and request a review quickly if you believe the decision was wrong.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Ads Account Recovery is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Does Meta restore accounts if it was a mistake?

Here it did. Other accounts may differ.

Is this the cause of other bans?

There is no evidence of that.

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Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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